Frequently Asked questions (FAQ)

Frequently Asked Questions - Lychee Press

Frequently Asked Questions

Find answers to common questions about Lychee Press books and services

General Questions

Do you offer a discount for first-time customers?

Yes! New customers can receive a special discount by signing up for my email newsletter.

  • Look for the signup pop-up when you visit the site, or scroll to the footer of any page.
  • Your discount code will be delivered to your inbox after signup.

🎁 Want even bigger savings? Check out my discounted gift bundles - perfect for trying multiple books at a great price!

Why are some books only available on Amazon and not in your store?

Many of my books are print-on-demand titles, which are printed and shipped through third-party services (like Amazon). These can't be purchased directly from me because I don't carry inventory for them.

However, I do offer select hardcover titles that I stock and ship myself.

See them here: Browse books I ship directly

Do you ship internationally?

Yes! I currently ship to Australia, Canada, Denmark, France, Germany, Italy, United Kingdom, and United States.

  • Shipping costs are calculated at checkout.
  • I am not responsible for any import duties, customs taxes, or additional fees charged upon delivery.

Alternative option: Search for "Katrina Liu books" on your country's Amazon site (e.g., Amazon.ca) to order locally.

💡 International tip: Consider my discounted gift bundles to maximize value on international shipping!

I don't want to purchase on Amazon, but you don't offer the book directly on your site. What are my options?

If a book is not available for direct purchase from my website, you still have a few options:

  • Check Barnes & Noble
  • Request the book through your local bookstore
  • If you're a librarian, you can often request the title through your library system

Currently, all paperback titles are only available through Amazon.

Will you offer more books in Cantonese?

Yes! I'm working on translating many of my books into Cantonese.

Browse current Cantonese titles

  • Sign up for my email newsletter to be notified when they launch.
  • If you know a great Cantonese translator or want to help, contact me.
What languages are your books available in?

I offer books in multiple language formats to support bilingual families and language learners:

Many of my bilingual books include pronunciation support (like Pinyin or Jyutping) and Mandarin audio, making them perfect for families who aren't fluent but still want their children to learn.

What's the difference between Simplified and Traditional Chinese? Which one is Mandarin?

Mandarin is a spoken language—not a written script. Both Simplified and Traditional Chinese can be used to write Mandarin.

  • Simplified Chinese uses fewer strokes and was developed to make writing easier. It's used in mainland China, Singapore, and many Mandarin immersion schools in the U.S.
  • Traditional Chinese uses more complex characters and is used in Taiwan, Hong Kong, and some Chinese communities abroad.

So if your child is learning Mandarin, they might be learning to read it in either Simplified or Traditional Chinese—depending on their school or program.

🧠 Want to see both?

💡 Try both formats: Some of my gift bundles include books in multiple Chinese scripts!

Will you sign my books?

Yes! I offer autographed hardcover books for an additional fee—only for titles I ship directly.

Browse books available for signing

To get a signed copy:

  1. Select the format: Hardcover with Autograph Add-On
  2. Or add the "Autographed by the Author (Add-On)" to your cart (match the quantity of books)
What is your return and refund policy?

Full details here: View refund policy

Can I find your books in libraries? How can I request them?

Yes! Many public and school libraries carry my books. If your local library doesn't have them yet, you can usually request a title through their system.

To request a book:

  1. Visit your library's website or go in person
  2. Search for "Katrina Liu" or the book title
  3. If not found, use their "Suggest a Purchase" form or ask a librarian directly

Libraries can order my books through Baker & Taylor, which most libraries already use.

How can I support Lychee Press?

Thanks so much! Here's how you can help:

🎁 Want to support and save? Grab my limited-edition gift bundles at discounted prices!

Schools, Libraries & Bulk Orders

Do you offer discounts for schools or classrooms?

Yes! Schools get 30% off select titles with code SCHOOLSPIRIT.

Browse eligible books for school discounts

Must ship to a single U.S. address

Do you offer classroom sets or custom bundles?

Yes! I offer:

  • Pre-built discounted book bundles
  • The option to build your own set with a school discount
  • Free lesson plans and classroom worksheets

Learn more here:

📚 Quick option: Check out my ready-made gift bundles for instant classroom sets at discounted prices!

Do you accept purchase orders for schools?

Yes! I accept school POs for bulk orders. I also can provide a W-9.

Contact me

Can I sell your books at my event or pop-up shop?

Yes! I offer wholesale pricing for:

  • School fundraisers
  • Book fairs
  • Cultural events
  • Holiday markets

My preferred platform is Faire

More details here

Do you do author visits for schools or organizations?

Yes! I offer both virtual and in-person author visits for schools, libraries, and educational organizations.

Author visits are paid engagements and can include:

  • A reading of one of my books
  • A Q&A session with students
  • A behind-the-scenes look at what it's like to be a children's book author and publisher

📅 For pricing, availability, and booking details, visit my schools page

Can I request a book donation for my school, event, or nonprofit?

I occasionally donate books to verified nonprofit organizations that align with my mission to promote bilingual learning and diverse representation.

To be considered, your organization must:

  • Be a 501(c)(3) nonprofit
  • Provide a donation receipt for tax purposes
  • Share how the books will be used or distributed

If you're hosting a school event, fundraiser, or literacy initiative, please reach out through my contact form and include:

  • Your nonprofit's name and EIN (if available)
  • Event or program details
  • Quantity of books requested
  • How my books will be used or shared
Do you offer wholesale pricing for retailers?

Yes! I offer wholesale pricing for retailers, bookstores, and resellers.

🛒 Browse my wholesale catalog and place orders on Faire

Faire is my preferred wholesale platform and offers:

  • Net 60 payment terms for qualified retailers
  • Free shipping on qualifying orders
  • Easy reordering and inventory management
  • Wholesale pricing tiers

For questions about wholesale terms, minimum orders, or custom arrangements, contact me

Collaborations & Community

Can I do a YouTube read-aloud of your books?

Yes! I'm so grateful when people want to share my stories. If you're planning to post a read-aloud of one of my books on YouTube, please follow these guidelines to help support my small business and protect my work.

✅ YouTube Read-Aloud Guidelines

Please make sure to:

  • 📚 Credit me (Katrina Liu) and Lychee Press at the beginning of the video
  • 📖 Show the book cover and say the full title clearly
  • 🔗 Include a link to my website: https://lycheepress.com
  • 🔎 Include a link to the specific product page for the book you're reading (Please look it up on my site for the correct URL of the book you're reading)
  • 📦 Purchase your own copy of the book (I don't provide free PDFs or digital files for read-alouds)

🚫 What's Not Allowed

  • ❌ Posting read-alouds with monetization turned on (no ads, sponsorships, or affiliate links)
  • ❌ Leaving out the website or product page links
  • ❌ Using scanned pages, PDFs, or digital copies you didn't purchase
  • ❌ Editing, translating, or changing the story without permission

🛡️ Copyright Reminder

All of my books are copyrighted. While you own your video recording, I still own all rights to the words, illustrations, and characters. I may ask you to remove a video if it doesn't follow these guidelines or uses my content without permission.

Are you open to collaborations or partnerships?

Yes! I'm open to collaborating with:

  • Content creators (Instagram, TikTok)
  • Teachers and curriculum creators
  • AAPI brands and literacy orgs

If you'd like to partner, contact me with your idea

💡 You can also join my beta reader club to get involved with new book projects!

Can I contribute to your blog?

Yes! I'm looking for guest contributors who are:

  • Parents, educators, or therapists
  • Bilingual families sharing experiences
  • Creators passionate about language, diversity, or publishing

Submit a short pitch via my contact form

Check out my blog

💡 Also consider joining my beta reader club to get early access to new books and provide feedback!

I'll feature your name and link if published!

Author Coaching & Publishing Services

Do you offer coaching for aspiring children's book authors?

Yes! I offer 1:1 coaching for aspiring authors who want to self-publish a profitable children's book.

➡️ Book a coaching session here

What are your coaching sessions like?

Each coaching session is 1 hour, done via Zoom, and fully tailored to your needs. We can cover:

  • Your publishing roadmap
  • Feedback on your book idea or draft
  • Marketing tips
  • Amazon KDP, IngramSpark, printing, or illustrator advice

You'll also receive a pre-call questionnaire, personalized notes, and action steps.

➡️ Book a coaching session here

Can I split a 1-hour coaching session into two 30-minute calls?

No, coaching sessions must be used in full 60-minute blocks. But don't worry—most clients find there's plenty to cover in an hour!

➡️ Book a coaching session here

How many coaching sessions do I need?

Most authors choose the 5-session pack (get 5 for the price of 4) for full support from idea to launch. You can also book single sessions as needed.

➡️ Book coaching sessions here

Can I hire you to help with the publishing work?

Yes! I offer "done-for-you" publishing services including:

  • Cover design
  • Interior layout
  • Print file setup for Amazon KDP or IngramSpark
  • eBook creation
  • Illustration coordination
  • Bulk printing
  • End-to-end publishing help

📩 Contact me for a quote

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